| Meet the Computime Team |
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When choosing your source for Topaz Systems® eSignature capture products, there are many questions you will (and should) ask:
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Which products do they carry?
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What kind of support can I expect?
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How knowledgeable and experienced are the people who will be influencing my Topaz implementation? |
Computime has all of your bases covered – particularly
in the areas of product knowledge and sales experience. Our
relationship with Topaz Systems dates back to early 1996 – years before
legislation such as ESIGN and UETA paved the way for the widespread
eSignature adoption we see today.
So, just what does that experience look like? We’ll let
the business cards of one of our longest-tenured employees - Technical
Service Manager David Rieger - tell the story.
1986
2009
(Click to See Full Size Image)
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David Rieger |
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Title:
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Technical Service Manager
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eMail:
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daver@ctstl.com
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Phone Contact:
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800.423.8826 ext. 300
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Yahoo ID:
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drcti |
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David Rieger has been at the epicenter of Computime's Technical Support
department since joining the company in 1986. Beginning during
Computime's past life as a distributor of mission critical printers and
PCs, David's role has undergone many transformations, including
in-house IT management, web development, and account management.
Through it all, David's dedication to providing exceptional
customer service and product support has been a cornerstone of
Computime's success.
"One
of the greatest benefits of Topaz eSignature products is their ability
to transform the way our customers do business. As Technical Service
Manager, each day brings a new challenge to not only move our customers
past trouble spots as quickly as possible, but to utilize what we've
learned in the past to help our customers leverage the knowledge and
experience of the entire worldwide network of Topaz users."
- David Rieger -
Technical Service Manager
In his current position as Technical Service Manager, David oversees
Computime's Technical Support and RMA administration of Topaz
eSignature capture products. He also conducts site reviews of customer
environments to ensure the trouble-free deployment of Topaz's LinkGem®
and LinkSign® wireless signature capture pads.
No matter where you are in the world, Computime's Service and RMA
administrators are available to answer your support questions,
troubleshoot your case, and process returns with the singular goal of
ensuring your success with Topaz Systems eSignature capture products.
To contact David Rieger or any member of the Computime Support team, call 800.423.8826.
Click here to reach us by eMail.
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| eSignature Source Archives |
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Click here to browse past issues of eSignature Source, Computime's monthly publication specifically for end users.
If you're a reseller and would like to opt-in to Channel Matters, our publication specifically for our channel partners, click here to let us know.
Topaz Systems, Inc. trademarks,
logos, and service marks (collectively the “Trademarks”) include, but
are not limited to Topaz Systems, Inc.™, Topaz®, SignatureGem®,
SigLite®, ClipGem®, KioskGem™, IDGem®, LinkGem®, SigPlus®, SigPlus
Pro™, SigAnalyze™, DataGem™, the Paperless Edge™, and the Gem logo. All
other trademarks referenced herein are property of their respective
owners. Topaz technology is protected by US Patents 7,190,815 - “Method
for Authenticating an Electronic Signature”, 7,123,143 - “Wireless
Signature Management System”, 6,972,754 - “Touchpad stylus having
isolated low-mass contact element “, 6,307,955 - “Electronic Signature
Management System”, 5,122,623 - “Electromagnetic position transducer
having active transmitting stylus”, D532,009 - “Integrated signature
pad and fi ngerprint reader”, 5,122,623 - “Electromagnetic position
transducer having active transmitting, 5,120,908 - “Electromagnetic
position transducer”, and patents pending.
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| Featured Topaz Products |
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SignatureGem 1x5®
T-S261
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Small electronic signature capture pad
with large signing area |
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SignatureGem®
LCD 1x5
T-LBK462
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Durable, compact electronic signature pad
with interactive LCD |
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ClipGem®
8.5 x 11
T-C912
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Letter-sized electronic signature
capture clipboard |
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| Product Display & Training Center |
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Computime takes product training
to the next level.
Frequent interaction with Topaz products keeps us at the top of our
game, so we can help keep you at the top of yours. The Signature Pad
Product Display & Training Center gives our sales, marketing, and
trade show exhibition staff the extensive hands-on training they need
to be efficient and effective in demonstrating Topaz products at trade
shows and helping you make the best selection of signature capture
devices and software.
The Center features working models of every Topaz Systems signature capture pad, plus the stands, cases, and other accessories that complete your eSignature deployment. The pads are connected to a computer equipped with Topaz's industry-leading software tools, plug-ins, and applications, as well as engaging interactive demos, creating a complete eSignature learning environment.
Want to teach your sales, marketing, or installation teams the in's
and out's of eSignature capture products? Have an end user customer who
wants (or needs) training on their Topaz pads? Let us bring the
Computime Signature Pad Display and Learning Center on the road to your
office or customer site for a custom training session.
We'll directly address your unique needs with
eSignature sales & marketing best practices and personalized
content. At the end of the day, you and your customers will have the
tools you need to increase sales and find success with Topaz Systems.
Contact your Computime representative or click here for details.
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| A Mobile Learning Center |
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Computime's Signature Pad Product Display & Training Center is
more than a teaching headquarters for our employees and reseller
partners - it's also a customer learning station, which we take on the
road with us to more than 80 trade shows and industry events each year.
The Topaz Systems exhibit offers much more than just "show and tell." But don't take our word for it - sign for yourself! Stop by these upcoming events to take a hands-on demo and experience Topaz pads in action.
Jack Henry Banking's National User Group Conference & Technology Showcase
Booth # 302 | Oct. 19 - 22 | Orlando, FL
Computime Market Insight: Banking
Schedule a one-on-one, personal demo
with a Computime Sales Representative. To share your Topaz
implementation success story or have your upcoming integration
documented in a Computime Case Study, click here.
Unable to attend the recent events listed below? Don't miss out on the industry scoop, too. Click here to contact the Computime reps who attended a show you missed and find out what we learned.
MBA's 96th Annual
Convention & Expo 2009
Booth # 235 | Oct. 11 - 14 | San Diego, CA
Computime Market Insight: Mortgage
ARMA - 54th Annual Conference & Expo
Booth # 533 | Oct. 15 - 18 | Orlando, FL
Computime Market Insight: Document Mgmt.
AAOMS/CAOMS 91st Annual Meeting
Booth # 2132 | Oct. 12 - 17 | Toronto, ON
Computime Market Insight: Healthcare
10772 Indian Head Industrial Blvd.
St. Louis, Missouri 63132
800.423.8826
www.computimeonline.com
www.computimewebstore.com
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